Location:
Crayford
Salary:
£8.50 - £9.50 ph
Vacancy Type:
Permanent
Brand:
16 (Ladbrokes)
About The Role

Role Purpose and Key Responsibilities:

To assist with the day to day smooth and efficient running of the Bar and Catering operations within the Stadium and ensuring that the Bar and Catering teams provide our guests with the highest levels of fast, friendly and efficient service.

Key Responsibilities:

  • To assist with the day to day management of the bar and catering operations to ensure they run smoothly;
  • Ensure that the Bar & Catering teams are organised and performing to a high standard, reporting any issues to the Bar & Catering Manager;
  • To assist the Bar and Catering Manager with any staff or customer issues;
  • Welcome guests in a friendly and accommodating manner, making a great first impression;
  • Take orders and serve food/drink, consistently achieving the required standards;
  • Learn and retain a comprehensive understanding of all menu items to ensure maximum benefit to the guest and the ability to work effectively;
  • Prepare the restaurant/bar for service;
  • Present a positive personal image to the customer;
  • Ensure that a high standard of hygiene and cleanliness is maintained in the restaurant/bar areas by following cleaning routines as set by the Bar & Catering Manager and ensure that other team members are adhering to the same standards, reporting any issues to the Bar & Catering Manager;
  • Account for payments at the end of the shift;
  • Account for any cash discrepancies and stock lost at the end of the shift, highlighting to the Bar & Catering Manager;
  • To deputise for the Bar & Catering Manager when necessary;
  • Provide training and coaching to ensure the development of the team; ensure they are motivated, productive and fully compliant with all regulations, legislation and team values and behaviours;
  • To carry out any other reasonable requests made by the Bar & Catering Manager

Health & Safety and Compliance Responsibilities:

  • To be responsible for ensuring that all reports are aware of the Work Instruction Notices that are associated with their role and ensure that they have adequate training in those areas;
  • Ensure that all equipment in the bar and restaurant area is working safely and is compliant with manufacturer’s guidelines for operation, reporting any concerns to the Bar & Catering Manager.
Additional Information

Accountabilities:

  • You are required to follow the Work Instruction Notices (WIN), or Stadia Operating Procedures (SOP) that are relevant to your role. These can be found on the company Intranet.  
  • The company may also communicate ad hoc notifications through line managers and notices boards - these will also form a part of your health and safety responsibilities.

Qualifications and Training Requirements:

  • General Health and Safety Training
  • Fire Safety Training
  • Qualifications in Food Hygiene
  • Personal License Holder

Specialist Skills and Experience:

  • Previous experience in a similar role and in a similar environment

 

About The Company
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Our Culture As Real As It gets

At GVC we're a diverse team, sharing a commitment to quality and success

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and a benefits package that we're extremely proud of.