Vacancy Type:
23 (GVC)
About The Role
Short description
The Digital AML Team is responsible for conducting detailed investigations of Group Digital/Multi Channel customers to detect potential money laundering risks and reviewing customers and incidents where risk triggers are identified or internal thresholds are met. These investigations are conducted to ensure that the customer can legitimately support their levels of play and that there are no clear risks factors in their profile. This is a requirement that aims to reduce the business risk and impact of those customers who are either not willing or able to justify their source of funds as well as being able to prevent the use of the proceeds of crime.
Key Requirements
  • Produce detailed and investigative customer reviews with clear, accurate and detailed case files where risk triggers are identified or internal thresholds are met.
  • Work closely with the VIP Teams and Risk Team to ensure that the source of funds for our customers is legitimate.
  • Work closely with the Digital Responsible Gambling Team to ensure that when necessary customers are provided with the appropriate RG support
  • Analyse betting, gaming, and payment transaction reports to detect and react to potential money laundering risks.
  • Raise internal SARs (Suspicious Activity Reports) to the AML Team Manager where suspicious money laundering activity has been identified for further consideration by the Group Money Laundering Reporting Officer (MLRO).
  • In relation to AML or Counter Terrorist Financing (CTF) issues - under the direction of the AML Team Manager - respond to requests for personal sensitive customer information from external third parties including Law Enforcement Agencies.
  • Liaise with the Retail AML Team when appropriate to gather full details of cross product customer profiles.
  • In relation to AML & CTF issues - under the direction of the AML Team Manager - provide advice, respond to queries and act as a point of reference.
  • Any other duties commensurate to the post as designated by the AML Team Manager
Key Skills & Education
  • Must be detail orientated and analytical.
  • Motivated, well organised, and accurate with a high attention to detail; experience of detailed, investigative and analytical working practices preferred
  • “No stone unturned” approach to investigation and problem solving under pressure.
  • Effective written and verbal communication skills with the ability to communicate with key head office, Group, Divisional and international colleagues in data gathering to collect the best information and relay findings.
  • Able to work on own initiative and to challenge processes where improvements could be made.
  • Effective teamwork skills
  • Proficient in MS Office – strong knowledge of Microsoft Excel (i.e. pivot tables, formulas) preferred.
  • Must be able to work to strict deadlines and prioritise issues; experience of carrying out process driven procedures preferred.
  • Good knowledge of the betting industry.
  • AML knowledge and experience preferred
  • To Degree level or equivalent qualifications and/or experience.
About The Company
At Ladbrokes Coral, we believe we’ve got the best brands in betting and gaming; and the best people behind them too.

There’s never been a more exciting time to join us. Our recent merger combined more than 230 years of heritage and opened up a world of exciting opportunities for the future. With the biggest UK retail estate in the industry, a growing digital business and an ever-expanding international presence, we want to be the world’s best betting and gaming company, where customers want to play and people want to work.

Our Culture As Real As It gets

At GVC we're a diverse team, sharing a commitment to quality and success

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and a benefits package that we're extremely proud of.