London, St Pauls
Vacancy Type:
16 Mar 2020
23 (GVC)
About The Role

The Senior Business Performance Manager will be supporting the Head of Digital Performance is the day-to-day management of digital group KPIs reaching out to divisional business partners on items that need attention or clarification based on business score cards.

The candidate will help to identify group wide trends coming from the different business divisions and will liaise internally with the product performance team to include findings and opportunities in the overall reporting.

The Performance Manager will create financial market data reports and track the performance versus the competition.


  • Create overview of the group wide performance
  • Summarising critical areas in the divisions and agree on action points
  • Develop analytical projects and hand them over to group insights
  • Liaise with finance teams on performance updates and monthly report production
  • Identify investment/saving opportunities using ROI and customer value models


  • Monitor the divisional performance on a daily, weekly and monthly basis and reach out to the divisional business partners on items that need attention or clarification
  • Compile a daily, weekly and monthly group performance overview to identify potential group wide trends
  • Making sure divisional monthly reports are aligned and required information is available
  • Liaise with Product performance team to include product performance in daily, weekly and monthly reporting
  • Create business scorecards together with divisional business partners
  • Initiate further analytical projects with central insights team
  • Identify business drivers in cooperation with central insights team


  • Compile market data overviews and competitor reports
  • Liaising with Central market research teams to include NPS and survey data
  • Support for product marketing teams on competitor tracking using tools to track competitor's marketing initiatives and game launches
  • Compiling financial market data using sources like H2 and regulator reports for regulated markets like Spain and Italy
Additional Information
Specialist skills and Experience 


  • We expect the candidate to have 5-7 years’ experience in total, including at least 3 years working in a Performance/Commercial Analysis role in a major online business.
  • An experienced growth hacker with a stellar track record of driving exponential growth, across multiple markets, for world renowned internet businesses.
  • Smart, creative, bold and daring, but at the same time highly data-driven and analytical. Experience in a highly commercial environment is key, with a profound understanding of growth metrics and KPIs, and strong instincts for where the greatest gains, at the fastest speed, may be made.
  •  Comfortable with high-level, strategic thinking, and hands-on implementation, with close attention to detail. You will have no tolerance for mediocrity and will constantly be raising the bar. You will have a collaborative, open style that fosters participation and widespread contribution of ideas.
Competencies and behaviours 
  • An agent of change. We need to ensure we have the best people delivering the best projects. Don’t accept the status quo – demand the best from both your team and the wider organization.
  • Ready to scale. GVC is one of the largest gaming brands in the world. We need to deliver growth and innovation in ways that can continue to scale. This means we need to deliver process and workflow to make sure our growth can be maintained, and best practices become ingrained in the culture
  • Flexible. GVC is a dynamic organization that continues to grow. We need someone who can work across multiple areas of the business, and ready to adapt to new challenges as they are presented
  • Accountable. Able to drive growth opportunities from start to finish, delivering high quality outputs on time
  • An exceptional communicator. Clear, consistent and persuasive with a global mindset
  • Collaborative. Able to work constructively and proactively with other teams to get the job done
  • Agile. Able to respond to last minute changes and proactively drive initiatives at extremely short notice
  • Productive. Able to prioritize efficiently and manage a high workload
  • Resilient. Able to bounce back after setbacks, e.g. revenue generating projects being delayed or deprioritized
About The Company

At GVC, the ambition, focus, energy and character of our digital marketing teams makes sure they’re ready for whatever we throw at them. Bring your skills to a business with the drive to match your own. Bring your resilience, and as part of our London team you’ll make the world’s most amazing entertainment and gaming even more memorable. All underpinned with our commitment to responsibility and ethics. For the good of entertainment.

Our portfolio of sports betting and gaming companies includes some of the most well-known brands in the industry, such as Ladbrokes, bwin, and Coral. We’ve a huge high street presence with an increasing share of online gaming activity. We take our commitment to safeguarding our customers extremely seriously. We make sure they know their limits and we work with them to make sure everyone enjoys our products

Our Culture As Real As It gets

At GVC we're a diverse team, sharing a commitment to quality and success

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and a benefits package that we're extremely proud of.