Location:
Gibraltar
Vacancy Type:
Permanent
Brand:
23 (GVC)
About The Role

Our technology teams won’t settle for second place when it comes to keeping millions of customers up with the action. That’s why we give them the best resources to work with. Bring your focused expertise and drive to a business that will give you the freedom to innovate and explore. Join GVC and grab your opportunity to make things better for millions of sports betting and gaming customers worldwide. For the good of entertainment.

Our portfolio of sports betting and gaming companies includes some of the most well-known brands in the industry, such as Ladbrokes, bwin, and Coral. We’ve a huge high street presence with an increasing share of online gaming activity. We take our commitment to safeguarding our customers extremely seriously. We make sure they know their limits and we work with them to make sure everyone enjoys our products and services responsibly.

Our talented team of Product Managers, love to create new and improved technology driven customer centric experiences, with quality and at speed. They thrive on the challenges of; building relationships with multiple stakeholders with different needs; managing multiple competing priorities; balancing speed of delivery with a perfect solution; sometimes needing to switch focus to achieve company goals. They make data-driven decisions and have a raw talent to work with product designers and developers to turn complex business problems into simple customer solutions. The team support one another to facilitate personal and company growth. They have a can-do attitude, always driving continuous iterations of product improvements and they know how to gets things done in a technology company.

As part of the CRM Portal team you will be defining and delivering key CRM features with a main focus on the US labels we manage under ROAR Digital. You will become an expert in your field and will be required to manage stakeholder requests whilst delivering a solid product for the player, your ultimate client. Your part in the business is a union between the business, UX and technology and requires a deep understanding of the product and how to make strategic product decisions based on that knowledge. 

All this requires a sharp, fast thinker who can make solid decisions based on their knowledge of the business, the product and technology. Someone who thrives with problem solving and who will ultimately be fully accountable for their product stream.  

An average day in product will involve lots of soft skills, juggling projects, fast paced decisions, and intense projects. Apart from delivering the product you will be expected to create slick product packs to showcase your projects to marketing and the business. You will never be bored and must be constantly on the ball, ready to roll with anything thrown in your direction. Time management is key to this role. Your year will be broken into quarters and sprints and you will manage the roadmap ensuring the features are delivered on time. 

Ready to bring it on? Bring your resilience to GVC and you can be bold. For the good of entertainment. Apply now!

Key Responsibilities:

  • Works together with the business teams to identify business opportunities and shape the product vision and strategic roadmap
  • Manages and owns prioritisation of the develop team’s product backlog
  • Owns the product/feature throughout all stages of the product development lifecycle, from conception to delivery and KPI analysis
  • Works closely with the development team, endorses new agile working processes in product and delivery teams that maximise efficiency and business performance
  • Thinks strategically to define simple solutions, finding the right balance of quality and speed to market
  • Effectively manages and provides a good service to multiple stakeholders, who often have very different priorities and challenges
  • To be an advocate for user experience and a promoter of customer experience-driven design
  • Monitors and analyses KPIs to measure the benefit of product changes and identify opportunities for further optimisation and growth
  • To lead by example, demonstrating strong communication and collaboration skills, inspiring others to reach their potential and create their best work
  • May be required to travel every 6 weeks

Desired Expertise, Knowledge & Experience:

  • Proven experience successfully delivering projects in a digital technology business
  • Passionate about Product, Technology and E-commerce
  • Proven experience using data to inform decision making and to support business growth
  • Excellent communication skills, with the ability to effectively adapt approaches to both business stakeholders and technical teams
  •  Ability to present ideas, and recommendations clearly in verbal, written and presentation formats
  • Can work in a fast-paced environment and juggle multiple projects simultaneously
  • Ability to support business cases creation, detailed functional specifications and wire frames, with an excellent track record of developing, launching, and marketing online products
  • A broad and comprehensive technical understanding is required as well as a good understanding of product development processes and concepts, especially in an agile environment
  • Proven ability to work effectively with international, cross-functional teams and to internalise new processes and developments in a highly dynamic industry
  • Proven track record in requirements engineering - good analytical, modelling and writing skills - convey the message in the shortest possible way to communicate information effectively to customers, managers, and technical staff

 

 

Our Culture As Real As It gets

At GVC we're a diverse team, sharing a commitment to quality and success

Whether you're playing a key role in your local community as part of our retail team, or working out the next big gaming trends in our digital team, you'll enjoy a culture and a benefits package that we're extremely proud of.